Delete your account
You can delete your Chaos account and its data at any time. There are two ways, and both end with the same result.
In the app
- Open Chaos and go to the Me tab.
- Scroll to the bottom.
- Choose Delete account and confirm.
This takes effect immediately and cannot be undone. If you only want to sign out on this device, use Sign out instead — that leaves your account intact.
By email
Write to hello@joinchaos.ai from the address on your account. We will confirm it is you, delete the account, and reply when it is done — within 30 days, and usually far sooner.
What gets deleted
- Your name, email address, handle and profile photo.
- Everything Chaos learned about you — every personal preference on the Me screen.
- Your sign-in sessions, on every device, immediately.
- Your push notification tokens, so notifications stop.
- Your Google or Apple identity link, if you used one.
What stays, and why
Messages you sent into a shared conversation remain visible to the other people in it, with your identity removed. Deleting them outright would tear holes in other people's conversations and rewrite a discussion they took part in. Conversations that were only ever yours go with the account.
We may also keep minimal records where the law requires it — for example to show we handled a deletion request. Those are not used for anything else.
For the full picture, see the Privacy Policy.